FAQ
I did not receive my invitation. Check your spam folder, then ask your club to check your email address in Members.
My link asks for an activation. That's normal on a new device: click the activation link you received by email.
A customer paid but the order is "Pending". Open the order and confirm the payment; the customer can also declare their payment from their order link.
Several children of the same family sell. Your club can combine them into a group: one seller access, one name (see Members and groups).
How do I install the portal on iPhone? See Installing the app.
I want to pause my sale. On the portal's Home, the Pause button temporarily closes your shop.
Where is my poster with my QR code? The PDF icon at the top of the portal downloads your PDF poster.
I'm a customer: I didn't get a confirmation. Check your spam folder, then contact your seller: they can find your order in their portal.
